Shipping policy
At SUNDRA ("we", "us", or "our"), we are committed to delivering your order as quickly and efficiently as possible. This Shipping Policy outlines how we handle shipping, processing, and delivery when you shop at www.sundraclothing.com.
1. Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
2. Shipping & Delivery
We deliver from our international warehouse to Denmark. Estimated delivery time is:
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6 to 10 business days from the day of shipment
Please note that delivery times are estimates and may be affected by customs clearance, local delivery conditions, or other unforeseen delays.
3. Shipping Costs
We offer free shipping on all orders to Denmark.
4. Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can monitor your shipment’s progress.
5. Customs and Duties
Customs fees or import duties (if applicable) are the responsibility of the customer. Please check with your local customs office for more information.
6. Delivery Issues
If you experience a delay or issue with your delivery, please contact us at info@sundraclothing.com so we can assist you.